Maintenance
AMC Services
A security system is only as good as its upkeep. Our Annual Maintenance Contracts keep your systems tested, serviced and dependable — year round.
Why an AMC
Protection that keeps working
Systems stay reliable
Regular checks catch faults before they become failures — so your protection is always working.
Scheduled maintenance
Planned periodic visits keep cameras, panels and devices clean, tested and in good health.
Priority support
AMC clients get prioritised response when something needs attention.
All your systems, one contract
Cover CCTV, fire alarm, access, intercom and more under a single maintenance plan.
What we cover
- CCTV & video surveillance
- Fire alarm systems
- Access control & time attendance
- Intercom & EPABX
- PA announcement systems
- Networking & structured cabling
AMC plans are tailored to your systems and site. Share your details and we'll propose a plan that fits.
Request an AMC plan
AMC questions
Before you sign an AMC
An AMC (annual maintenance contract) covers scheduled preventive visits to clean, test and check your system, plus attendance when something breaks. Whether replacement parts are included depends on the contract type, so ask for that in writing before you sign.
A non-comprehensive (labour-only) AMC covers visits and breakdown attendance, and any part that fails is charged separately. A comprehensive AMC also covers replacement of failed parts, usually with listed exclusions such as physical damage, theft and lightning. Newer systems under warranty often suit labour-only cover; older systems with ageing hard disks and outdoor cameras often suit comprehensive cover.
Yes. We inspect the existing system, share an honest condition report, and quote for takeover maintenance, including any repairs or replacements needed to bring it to a serviceable state.
By the size and condition of the system: the number of cameras, recorders, panels and devices, the number of sites, how many visits a year you want, and the type of cover. Older equipment and long outdoor cable runs raise the cost because they fail more often. We can only quote responsibly after seeing the system.
The equipment covered, the number of preventive visits, the breakdown response time, whether parts are included, what is excluded, and how faults are reported. Our guide to CCTV AMC quotations has a full checklist you can use to compare any two offers.
Comparing quotations? Use our AMC quotation checklist.
Read before you decide
AMC guides
CCTV AMC Quotation: What It Must Include (Checklist and Format)
A CCTV AMC quotation should state visit frequency, response time, what is covered, what is excluded and how faults are logged. Use this checklist to compare AMC quotes fairly.
7 min readReadWhy CCTV Systems Fail in Indian Conditions — and How to Prevent It
Monsoon, power cuts, dust, heat and rodents kill more camera systems in India than any hardware defect. What actually causes failures and what prevents them.
7 min readReadWhat Does CCTV Installation Actually Cost in India?
Nobody can quote a CCTV system over the phone honestly. Here is what actually moves the price — camera count, cable runs, storage and the parts most quotes leave out.
7 min readRead
